EMERGENCY CALLS FOR UNIT MAINTENANCE
After hours emergency maintenance may be necessary when BHA is closed at nights, on weekends and holidays. The emergency phone numbers for maintenance is as follows. Day 1 through Day 15 of each month on call is Shane Lunceford 731-432-4172 and Day 16 through Day 31 of each month on call is Roger Marbry 731-432-4281. These numbers are for emergency work after hours only. Routine work orders are to be called into the front office at 731-772-0274 option 0 during normal business hours. Emergency calls will be answered between 4:30 p.m. and 7:30 a.m. during the week, on weekends and holidays. Emergencies are classified as a situation that poses an immediate or potential threat to health and safety of residents, or danger to property.
Examples of emergency services:
- No heat when it is below 50 degrees outside.
- No air conditioning when it is above 85 degrees outside.
- A gas leak or gas odor.
- Water flooding the apartment.
- Total power failure of unit.
- Stopped up commode.
- Pilot light out on cookstove.
- A total outage on the cookstove.
- Locked out of your apartment. ($40.00 service charge)
- Smoke/carbon monoxide alarm inoperable.